Our Services
Professional consulting, outsourcing and support services for your documentation and content writing needs. Get more done without adding headcount.
Overview
Technical Writing
Technical Diagram
UX Writing
Web & Blog Writing
Messaging Copy
Editing & Proofreading
Template Design & Update
Formatting
Consulting
Why Outsource to Us
Many companies struggle to create and maintain documentation for their teams or customers. It’s often pushed aside as workload piles up, especially when project requests spike and there’s no budget to hire more people. If this situation often happens in your company, well, that’s where we can help.
Get additional help without hiring full-time staff
Hiring permanent employees can cost 50%-200% of their annual salary and often much more for specialised roles. Sometimes, you just need someone to fill the gap temporarily to quickly handle a sudden spike in ad-hoc requests. Outsourcing to us gives you the flexibility to bring in help as your project demands without payroll commitments.
Minimise revenue loss from poor documentation
Fortune 500 companies lose about $31.5 billion yearly because knowledge isn’t shared well, and poor documentation is a big part of the problem. When you outsource to us, we keep your documentation accurate and current, minimising costly delays and cleanup work that comes from outdated or missing content.
Eliminate inconsistent branding and rework
Inconsistent branding reduces credibility by 56%, making it nearly 30% harder to compete, and teams often spend hours on formatting issues and recreating templates for every new project. When you outsource to us, we create standardised templates (documents, presentations, etc.) that look professional, protect your brand value and save your team valuable time.
Free up your core team and improve productivity
When documents aren’t well-organised or haven’t been created yet, employees waste valuable time searching for or creating them from scratch, leading to a 21.3% loss in productivity. Outsourcing some or all of your documentation and content tasks lets your team focus better on their main responsibilities and boost their overall productivity.
How We Work
We understand that each business is built differently and has its own unique needs, so we can customise our documentation and content writing services to meet your requirements. In principle, this is the high-level process of how we work:
Understand your needs
We start with an initial meeting to understand your goals, audience and expected deliverables. Then, we map out a plan that fits your project scope, timeline and budget.
Gather and develop
We collect all relevant resources (e.g., through research or interviews with your Subject Matter Experts) required to write and build what you need.
Review and refine
We send the draft content for your review and feedback, then refine as needed to ensure clarity, conciseness, correctness and completeness so that it meets your expectations.
Finalise and deliver
We put the finishing touches and hand over the final deliverables to you. Your company owns the copyright to everything we create.
Keep it current (optional)
We can also audit and update the content as your products and business grow so that it remains relevant and accurate.
Need Help?
If you need more information on our services or want to discuss how we can help with your documentation and content needs, let’s get in touch!